Every ticket knows the machine it is about
A full service desk and a complete asset register in one database — so cost, warranty, dependency and history are on the ticket, not in another system.
Workspace
DashboardIncidentsAssetsChangesReportsBillingOpen
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Breaching
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SLA met
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Assets
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Oldest open tickets
Tickets per day
Service management
Incidents, requests, problems, changes and releases, with approvals and a CAB that keeps its own record.
SLAs count working hours, holidays and shifts — not wall-clock time.
Asset management
Hardware, licences, consumables and contracts, with holders, warranties, repair costs and dependencies.
Every repair is charged against the asset, so the true cost is visible.
Reporting
127 reports, a builder for your own, dashboards you arrange, and exports to Excel, PDF, CSV and HTML.
Any report can be emailed on a schedule to people who never sign in.
Pricing
Per agent, per month. Requesters are free and unlimited on every plan.
Starter
For a small desk finding its feet: tickets, knowledge base and the service catalogue.
₦12,000
per agent / month
₦96,000 a month
For 8 agents
- 250 assets
- 1 mailbox
- 2 dashboards
- Incidents and service desk
- Knowledge base
- Service catalogue and requests
- Basic reports
- Up to 10 agents
Business
MOST CHOSENThe full service desk: assets, problems, changes, SLAs, the report library and dashboards.
₦24,000
per agent / month
₦192,000 a month
For 8 agents
- 5,000 assets
- 3 mailboxes
- 25 dashboards
- Incidents and service desk
- Knowledge base
- Service catalogue and requests
- Asset management
- Problem management
- Change management
- Up to 100 agents
- From 3 agents
Enterprise
Everything, without limits: scheduled reports, unlimited assets and mailboxes, priority support.
₦40,000
per agent / month
₦400,000 a month
Billed for 10 agents, the plan minimum
- Unlimited assets
- Unlimited mailboxes
- Unlimited dashboards
- Incidents and service desk
- Knowledge base
- Service catalogue and requests
- Asset management
- Problem management
- Change management
- From 10 agents
Paid by card or bank transfer through Paystack, in naira. Renewals charge for the agents in use at the time — hire mid-month and the next invoice reflects it, with no plan change. Prefer an invoice? Say so when you sign up.
Billing questions
What counts as an agent?
Anyone who works tickets or manages the estate. People who only raise requests are free, with no limit on how many.
What happens after the trial?
Nothing is deleted. The workspace pauses until a plan is chosen, and everything is where you left it.
Can we change plan later?
Yes, from the billing screen, in either direction. Seats cannot drop below the agents currently working.
If a payment fails?
The desk keeps running for a week while it is put right. A billing problem should never become an outage.
Fourteen days with your own tickets
Service Desk & Asset Management, every feature of Business. No card, no call.